Privacy Policy
Last updated: November 30, 2025
1. Introduction
Funditzone ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fintech platform that enables individuals, charities, and companies to raise funds for specific needs or causes.
Please read this Privacy Policy carefully. By using our platform, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We collect personal information that you provide directly to us, including:
- Name, email address, and phone number
- Payment information (processed securely through third-party payment processors)
- Account credentials and profile information
- Information about your fundraising campaigns or contributions
- Communication preferences
2.2 Automatically Collected Information
When you use our platform, we automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, actions taken)
- Cookies and similar tracking technologies
- Log files and analytics data
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our platform services
- Process transactions and facilitate secure fund collection
- Verify your identity and prevent fraud
- Communicate with you about your account, campaigns, or contributions
- Send you updates, newsletters, and promotional materials (with your consent)
- Respond to your inquiries and provide customer support
- Comply with legal obligations and enforce our terms
- Analyze usage patterns to improve user experience
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party service providers who assist us in operating our platform, processing payments, or providing services
- Payment Processors: With secure payment processors to facilitate transactions
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
- Public Campaign Information: Information you choose to make public on fundraising campaigns may be visible to other users
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure payment processing through trusted third-party providers
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Analyze how you use our platform
- Provide personalized content and advertisements
- Improve platform functionality and security
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Opt-out of marketing communications
- Objection: Object to certain processing activities
To exercise these rights, please contact us through our contact page.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
9. Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.
11. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our contact page.